Enabling their clients to age with grace while being deeply cared for and supported is at the heart of Simply You’s mission. After working as a certified physician assistant in an Evergreen family practice for 18 years, founder Michelle Waller was called to transition into the aesthetics field. She immediately realized there was a need for a more personalized, patient-centered approach to care.
“My philosophy centers on natural results, education, and truly listening to patients,” says Waller. “I think the biggest mistake in aesthetics is not taking the time to understand a patient’s goals and instead pushing trends or dramatic outcomes. Simply You focuses on natural, long-term rejuvenation rather than over-injection or quick fixes.”
The Simply You Client Experience
Simply You operates as a boutique, concierge-style med spa with longer appointment times, 45-minute consultations, and frequent follow-ups. When clients enter its thoughtfully curated space, they begin to breathe a bit more easily and realize that they are taking an important step on their self-care journey. This feeling extends through the initial consultation—where patients have ample time to articulate their goals and ask questions—to the actual aesthetic treatments customized for comfort, safety and positive results, and the thorough follow-up to assess patient outcomes and gather valuable feedback.
“Our desire is for patients to feel known, cared for, and supported, not rushed through a treatment as though it were a transactional experience,” says Waller. “This includes how we answer our phones, how we provide education and resources on our website, and how we welcome new clients into an environment that exudes relaxation and peace.”
According to Eggers, delivering the best client service also means creating a balance between helping clients look younger while still looking authentic. “Our best work is not noticeable in an acute way,” says Eggers. “Achieving radiant skin, tackling hair loss, replacing collagen—all can promote a more youthful look while not being overdone. This is especially important in the mountain community where most clients are going for an attractive and natural look.”
Skin Health and a Multi-Modality Approach
Skin quality and long-term health are top priorities for the Simply You practitioners. Experience shows that the best outcomes come from a multi-modality approach that may include laser treatments, nonsurgical radiofrequency (RF), microneedling, regenerative treatments, injectables, lifestyle guidance, and medical-grade skincare. Waller selects and incorporates devices and treatments based on science and results, not trends or cost.
“I like to be on the forefront of industry practices, but I need to know they are well studied, understand the science behind them, and research that they consistently deliver good results,” says Waller. “I attend professional conferences to see what is on the cutting edge, but before introducing new products to our practice, I need to be assured that they are safe and sound for our clients.”
Living at high altitude presents unique skin challenges including dryness, sun damage, pigmentation, and early aging. Simply You has developed expertise in treating mountain skin, including safe options for melasma and post-inflammatory hyperpigmentation, which are common in our community and can worsen with incorrect treatments.
Enhancing Comfort, Introducing Innovative Offerings
Simply You continues to thoughtfully expand its offerings with a focus on both results and patient experience. In 2025, the practice introduced advanced regenerative treatments such as the Mermaid Facial and VAMP (PDRN) therapies, designed to improve skin quality, fine lines, and overall glow through science-backed approaches. Simply You has also added Nitronox, a patient-controlled analgesia system (“laughing gas”) that enhances the comfort of treatments while remaining safe and allowing patients to drive themselves home. Other new aesthetic services being offered are lash extensions and a lash lift and tint service.
A Team-Based Practice
Simply You is very much a team-centered practice. Michelle Waller is supported by a highly experienced clinical team including Wendy Aitken, a master aesthetician and laser specialist with more than 20 years of experience; Chezney Eggers, a CANS-certified master injector with more than 12 years of experience including plastic surgery settings; Alivia Thompson, an NCEA certified aesthetician and administrative team member; and Jessica Dismuke of Healthy Glow, a long-standing local wellness partner who offers supplementary facial and skin services within the same space. Together, the team delivers high-quality, personalized care with a strong emphasis on relationships and credibility.
“Our approach to clients is 100 percent relational,” says Eggers. “We focus on listening, educating and establishing trust.”
Valuing Community and Giving Back
Giving back to the mountain community is an important part of Simply You’s mission. The practice partners with Joy International, an organization that supports survivors of sex trafficking, and regularly donates to local nonprofits including Mountain Backpack and Evergreen Christian Outreach. The team also supports local schools, teachers and community organizations through donations, fundraisers and service-based initiatives. As Waller reflects, “I started Simply You to care for people, but I’ve learned that the real impact comes from serving the community and giving back in ways that go far beyond the walls of the med spa.”
